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>Feature Plus

Feature Plus is a hosted telephony system ideally suited to small businesses, branch offices and mobile workers.

The service is feature rich and has an emphasis on con≠trol and administration, allowing you to configure the system exactly to your business’s requirements (even if these requirements frequently change).

With this versatility you can manage your business more effectively by ensuring you never miss a call, at a price you can afford and without having to buy an expensive PBX.

At a glance

Feature Plus

Call Handling

Feature Plus

Call Hold - With optional Music on Hold.

Call Transfer - To any internal or external number.

Call Pick Up - Answer a group member’s phone.

Call Park - Hold a call and pick it up on another phone.

Conferencing Facility - Dial a 3rd party into an existing call.

Voicemail to Email - With text notification and with .wav file attached to your email for convenient message pick up.

Call Forwarding - Route calls to groups of users.

Mobile Twinning - Allows your desk phone and mobile to ring at the same time.

Call Divert - When busy, unanswered or for all calls.

Reject call to Voicemail - Choose which calls you answer.

Do Not Disturb - Activate all calls to voicemail from handset.

Call Routing

Feature Plus

Management Tools

Feature Plus

Online Administration - For control and management of all users.

Call History - View or download all calls made, received and missed across all users.

Call Barring - Ability to block a variety of outgoing call types, as well as inbound calls and all calls on a per user basis.

Number Presentation - Define the number presented to called parties.

Pick Up groups - Define Operator groups.

Manage optional features - Music on Hold and Call Recording.

Diagnostic support tools - Identify and fix configuration and user errors.

Dial plan and short code assignment - For internal and external contacts.

Features you can easily control – FeaturePlus is provided with a wide range of call handling and management features as standard, all operated through an easy to use web portal.
FeaturePlus can enable change – The service can help businesses be more efficient, work more flexibly by enabling home working, and improve customer conversations.
It is ideal for branch offices – As the service is provided centrally you don’t need an expensive system on each site, so you can get all the functionality you need without com≠promising on price.
There are no hidden costs – As FeaturePlus is hosted on your behalf, there are no maintenance charges or running costs.
It’s an on-demand service – You only pay for what you need and on a simple per seat basis. As you are not buying a PBX there is minimum capital outlay and no financing costs to consider.
Numbering is made easy – You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. But whatever you choose, your number will always go wherever your business goes.
Extend your business reach – Use any local area number no matter where you are lo≠cated. Have a London number in Leeds!
Unexpected events won’t disrupt your business – Whether it be snow or floods Fea≠turePlus business continuity features allows your business to carry on making and taking calls.

The Benefits

Feature Plus
Short Description

Feature Plus

A complete portable office Solution
per month

*Fully inclusive of fully pre-configured Cisco business Handsets that are literally 'Plug and Play'.

Give us a call on 0800 848 8000 to discuss how Feature Plus can help you


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