08-numbers for freephone and special rate phone numbers

If you are making contact with your customers over the phone, a call recording on which you can rely is invaluable whether it is to help keep you compliant or simply for training and quality control purposes.

Ideal if…

  • You want instant access to call recordings direct from your web browser.

  • You work across multiple sites and/or have home workers.

  • You need to handle thousands of simultaneously recorded calls.

  • You need to meet stringent compliance and quality control standards. For example, those of the Financial Services Authority (FSA).

Features

Storage - recordings are stored within our network, so there’s no need for huge data storage facilities. You can keep recordings for a pre-defined period of time or indefinitely.

Access - retrieve recordings online. Playback on your PC, download for archiving, and send as email attachments.

Security - recorded data is automatically backed up within our network and held at multiple locations.

Save money - no capital outlay for expensive hardware. No upgrade or maintenance costs. No fees for retrieving calls.

Scalable - from 1 to 100,000 lines across multiple sites, at no additional cost.

Simple - fast implementation and an intuitive, easy to use interface.

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Call Recording
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Numbers from
5

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Bespoke Solutions

Record incoming and outbound calls in three formats:

  • All Calls

  • On Demand

  • By Percentage

Give us a call on 0800 848 8000 to discuss how we can help you

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