08-numbers for freephone and special rate phone numbers

>Divert Plan

In short

Control and customise where and when your calls are directed to and take complete control through an online management system.

Features


Online Access
An online management tool providing you with complete control and flexibility over your inbound calls.

Instant Updates
Any changes you make to your preferences are invoked immediately.

Your Working Week
Manage your week in order that, you can invoke different behaviour for how your incoming calls are handled, dependent on time and day.

Divert
Control the overflow when your target number cannot answer a call by bouncing to up to 5 other destinations (including Mobiles).

Voicemail to Email
If calls cannot be answered, receive your voicemails as emails so that they can be accessed wherever you can receive your email.

Live Call Stats
Access live call data online, allowing you to manage your calls more efficiently and identify peak periods and missed calls.

Set Up & Training
We'll help you set up your plan and provide telephone training and documentation to help you maximise the benefits.

Support
Call us on 0800 848 8000 anytime with any enquiries that you might have.



Example


See working examples of how your business could benefit from Divert Plan


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Divert Plan
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8
per month

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Numbers from
5

per month
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Step by Step

An overview of how the plan would be set up, we will work with you to configure it to your requirements and support you on an ongoing basis for as long as you require the product.


Step 1
Your working Week
Manage your week in order that (if required), you can invoke different behaviour for how your incoming calls are handled, dependent on time and day.

Step 2
Divert
Control the overflow when your target number cannot answer a call by re-routing to other destinations.

Step 3
Voicemail
Receive voicemails as emails.

Step 4
Out of Hours
Manage how calls are handled when you are closed, including using professional pre-recorded messages and voicemail.


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